
In 1997, Hotmail opened the door to the newest and most explosive type of advertising: viral marketing. Hotmail decided to increase awareness of their service by adding advertisements for themselves on every outgoing email from a Hotmail user.
More than a decade later, the process of viral marketing has become one of the most innovative and fluid techniques in the industry. Everything from movies to political campaigns, music to video games have the potential to increase awareness of the cause or product virally. Marketers realized, especially within younger demographics, that people want to feel engaged by advertising instead of just shouted at through the TV.
Some groups even take it as far as to call their campaigns “alternative reality games” such as 2008’s Batman: The Dark Knight.
All of this got me thinking. What are the ingredients in a successful viral marketing campaign? From my limited knowledge of the subject here is what I came up with:
1. Primary consumers = people who are going to buy your product, see your movie, or do whatever it is you are doing, whether or not you run a campaign. These are the people who are going to gin up interest among the rest of the population.
2. Secondary consumers = These people are the new consumers you are reaching out to.
3. Marketing Bridge = The key to success seems to be finding a creative way to heavily engage the primary consumers while not going as far as to alienate the secondary consumers who are not as knowledgeable as the primaries. The bridge often manifests itself vaguely at first and is clarified throughout the course of the campaign.
With this general recipe for viral marketing, I want to turn the lens towards a relatively new, exciting non-profit called “Albus Cavus” whose goal is to create art in public spaces in order to beautify neighborhoods and foster a sense of ownership and responsibility among the people of the neighborhood.
The type of “graffiti” art events that Albus Cavus participates in could serve magnificently as a test dummy for viral marketing in this arena for a couple of reasons:
1. There is a preexisting network of artists that could be tapped into to drum up interest. This network of artists will act as primary consumers.
2. In this case, the secondary consumers would be members of the neighborhoods the events take place in, spectators, members of the press, and potential funders.
3. Albus Cavus’ marketing bridge could come in the form of something such as:
- A temporary exhibit placed in the target neighborhood weeks before the event itself.
- Small bits of art mailed to target reporters, news outlets, funders and community opinion leaders
- Anonymous postings on local blogs alerting readers of an event like a flash mob where the participants are wearing t-shirts spray painted “graffiti style”
- Anything else anyone can think of. Please feel free to post ideas in the “Comments” section.
Big corporations like Burger King and Warner Brothers have blazed a trail for a relatively cost effective way to promote their products. Now it is the job of smaller groups to harness this new power to give voice to causes that will benefit the world we live in, instead of urging consumers to watch the latest blockbuster or eat the latest fast food creation.
- Lyle Harrod